Customer service
- financeiro@greenchat.com.br
- ouvidoria@greenchat.com.br
- ajuda@greenchat.com.br
Copyright © 2023 TopZap – Inforeis Tecnologia LTDA. All Rights Reserved
CNPJ: 19.321.277/0001-44
Automate your marketing, sales and serve more customers! In just a few minutes, you can create your robot using our simple drag-and-drop builder.
Automate customer service on WhatsApp, sending instant answers to frequently asked questions, taking orders, sending notifications and even directing to human support when necessary. Our bot also supports custom conversation flows, use our CRM or integrate other tools of your choice. This way, you will receive even more effective service.
Improve interaction with your followers on Instagram with automatic responses in Direct and in post comments. The bot can filter frequently asked questions, provide information about products or services, and even capture leads for sales. It is ideal for marketing campaigns and direct communication with your audience.
Offer automated support on Facebook Messenger, answering questions in real time and sending personalized messages to each customer. Our bot can manage sales, bookings and even create fun interactions to maintain engagement with your followers, without the need for a 24/7 attendant.
For companies that use Telegram, our bot offers fast and dynamic service, from automatic responses to integration with your back-office systems. It can handle large volumes of messages efficiently, sending detailed information, receiving orders, and notifying customers about important updates.
Easily create your own chatbots with an intuitive drag-and-drop interface, no programming required.
Design dynamic interactions that understand and respond to your customers' needs in real time.
Facilitate customer service by allowing multiple agents to connect through a single number, optimizing communication.
Automatically route messages to the appropriate departments within your company, ensuring each request is handled efficiently.
Define keywords that trigger intelligent interactions, enabling a proactive approach to customer service.
Offer continuous service, 24/7, with total customization to meet your customer's needs and reduce operational costs.
Connect your company's WhatsApp number and easily manage multiple agents through a single administrative login.
Facilitate communication with your customers, offering automatic service protocols for efficient follow-up.
Monitor your team in real time, track detailed service metrics and gain insights from any device, at any time.
Manage all services in one place, optimizing efficiency and ensuring agile and organized support.
Configure your chatbot according to your needs, with several customization options to offer the best customer experience.
Further amplify the power of your chatbot by taking full advantage of our strategic partnerships and complete integrations, designed to optimize its performance and expand its functionalities.
Complete view of the customer's life cycle, from the first contact to post-sales.
Centralize all interactions in one place for efficient service.
Organize and automate interactions to nurture relationships with your customers.
Access valuable insights with customizable reports and intuitive dashboards for strategic decision making.
Group your customers based on custom criteria to effectively target campaigns and offers.
Each additional user costs R$35.00
For each excess connection, the amount of R$50.00 will be charged.
Example:
If it is necessary to add another connection to WhatsApp and a connection to Telegram, the amount of R$ 100.00 will be charged. This is the equivalent of R$50.00 per connection.
If you need to purchase more SMS messages, we offer the following packages: 250 additional monthly messages, for R$ 35.00. 500 additional monthly messages, for R$55.00. 750 additional monthly messages, for R$75.00. 1,000 additional monthly messages, for R$ 95.00.
Join a growing community of over 400 happy customers who trust GreenChat to transform the way they communicate and serve their users. Be part of this success and discover how we can help your company reach new levels of efficiency and satisfaction!
Clarify your doubts and find out how GreenChat can transform your company’s service
Don’t worry! When you become a member of GreenChat, you will have access to an exclusive area with clear and direct explanatory videos, teaching you everything you need to automate your sales. And whenever you have any questions, our support team is ready to help.
Connecting to GreenChat is simple and similar to WhatsApp Web. Just scan the QR Code provided on the platform, and your WhatsApp will be connected instantly.
You can connect one WhatsApp number per account. If you need to connect more than one number, contact our team by email at ajuda@greenchat.com.br.
No, it’s not necessary! After scanning the GreenChat QR Code, your WhatsApp will be connected, and you don’t need to keep anything open. The only thing that needs to be connected to the internet is your cell phone for WhatsApp to work normally.
A robot is basically a pre-defined conversation flow. Think about how you would like a conversation to take place to book a client via WhatsApp. This conversation flow can be automated and is what we call a robot.
At GreenChat, there are no limits! You can create as many robots or conversation flows as you want, allowing you to automate all types of interactions that occur on your WhatsApp.
On the STARTER plan, you can interact with up to 1000 different people. In the PRO plan, there is no limit to the number of services!
Words or phrases that trigger your robots. For example, you can create the keyword ‘price’ so that whenever a customer mentions this word, the menu/menu bot is triggered.
With the Starter plan, up to 3 members of your team can chat simultaneously via GreenChat.
Once you purchase your access, all robots will be available in your members area, along with all explanatory videos.
Canceling your subscription is as easy as subscribing! You can send an email, contact us via WhatsApp or by phone. You have full control and can cancel at any time.
Choose the plan that best suits your needs above and we will configure your WhatsApp to serve and sell automatically!
CNPJ: 19.321.277/0001-44